Frequently Asked Questions

Do I have to go to my original Honda dealer for repairs?

No. Honda Care is honored at any authorized Honda dealership in the United States.

Can I still get Honda Care if I'm not buying a Honda?

Honda Care isn't just for Honda vehicles. Honda Care also provides vehicle protection plans for non-Honda vehicles, administered by Automobile Protection Corporation (APCO).

Can I get Honda Care on my Pre-Owned vehicle?

Yes. Honda Care coverage is also available for Pre-Owned and Certified Pre-Owned vehicles at the time of vehicle purchase. In fact, Honda Care is a smart investment when you are buying a vehicle that’s been driven before or you plan to keep for an extended time.

When will Honda Care coverage begin?

Some benefits start from the vehicle purchase date, while repair coverage3 will begin right after the Honda Limited Warranty expires.

Can I include the cost of Honda Care in my traditional financing or lease?

Yes, you can include Honda Care in your HFS finance or lease agreement. If you wish to purchase Honda Care separately, affordable financing is available through Service Payment Plan, Inc.

How do I get a Honda Care?

Honda Care is offered exclusively by Honda dealers. You can go to any authorized Honda dealer and ask for it by name.

What happens to my Honda Care coverage if I sell my car?

If you choose to sell your car, Honda Care is transferable1, 2 to the new owner. You also have the option to cancel and get a pro-rated refund.

What's the difference between Honda Care Sentinel 3/45 and Honda Care Sentinel Services?

Both plans provide oil change coverage4 and benefits such as road hazard tire protection5, concierge emergency service6, 7, 8 and roadside assistance6, 7. Sentinel 3/45, however, also provides mechanical and electrical coverage9 for the term of the contract.

1This document is intended to provide an overview of coverages and benefits. Actual coverages, limitations, and exclusions may vary. See your Service Contract and Cross Country Motor Club, Inc. (CCMC) Membership Guidelines and/or Emergency Roadside Assistance Guidelines for complete details.

2Transfer fee may apply.

3Exclusions include, but are not limited to, body parts, tires, maintenance items, glass, upholstery, trim, carpeting and ornamentation. Claims cannot exceed the cash value of the vehicle.

4¹ Honda Care Sentinel 3/45 and Sentinel Services are not maintenance contracts and do not provide coverage for the required maintenance services (other than oil changes) specified in your owner’s manual or by your vehicle’s Maintenance Minder.

5 Tire protection not available in New York or Florida. Tire wear and off-road usage are not covered. See the Honda Care Sentinel Services contract for details.

6 This document is intended to provide an overview of coverages and benefits. Actual coverages, limitations, and exclusions may vary. See your Service Contract and Cross Country Motor Club, Inc. (CCMC) Membership Guidelines and/or Emergency Roadside Assistance Guidelines for complete details.

7 These benefits are provided by CCMC, except in Florida, where they are provided by American Honda Service Contract Corporation, and in AK, CA, HI, OR, WI and WY, where they are provided by Cross Country Motor Club of California, Inc. In California, Trip Interruption Reimbursement is provided by American Honda Protection Products Corporation.

8 Concierge service is not available in Florida.

9 Exclusions include, but are not limited to, body parts, tires, maintenance items, glass, upholstery, trim, carpeting and ornamentation. Claims cannot exceed the cash value of the vehicle.

This document is intended to provide an overview of coverages and benefits. Actual coverages, limitations, and exclusions may vary. See your Maintenance Contract for complete details.

Excludes electric vehicles.

©2012 Honda Financial Services is a DBA of American Honda Finance Corporation and both are service marks of Honda Motor Co., Ltd. Honda, the H-mark symbol, and Honda Care are trademarks of Honda Motor Co., Ltd.

Administered by: American Honda Finance Corporation
Provided by: American Honda Protection Products Corporation
Provided in Florida by: American Honda Service Contract Corporation
P.O. Box 2225, Torrance, CA 90509-2225. License #60083